Privacy Policy

Privacy and Data Protection Policy

Last updated: 3/30/2025

CodeFix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at www.codefix.be (the "Website").

1. Information We Collect

Personal Information: When you use our contact form, we collect information you provide directly to us, such as:

• Name
• Email address
• Phone number (optional)
• Any other information you choose to include in your message

Automatically Collected Information: When you visit our Website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you visit
• Referral source

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
• Functionality cookies: Used to recognize you when you return to our website
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact requests
• Provide, maintain, and improve our Website
• Understand how users use our Website
• Develop new products and services
• Detect, prevent, and address technical issues
• Protect against fraud and unauthorized access

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your information are:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contractual necessity: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Protection Rights

Under data protection laws, you have rights including:

• Right to access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

If you would like to exercise any of these rights, please contact us at info@codefix.be.

7. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• By email: info@codefix.be
• By phone: +32 499 39 78 74
• By mail: Jonkershove, Belgium

10. Business Information

Ondernemingsnummer: 1000.704.458
BTW BE1000.704.458